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Declaration of consent
You have made the following declaration of consent for the use of data in the context of Health telephone of KNAPPSCHAFT:

The Health telephone is provided to you on behalf of KNAPPSCHAFT via 4sigma GmbH, and is free to use.

On the following pages you will be asked to provide certain information. You agree to the use of this data by 4sigma GmbH for the provision of functions of the Health telephone and for billing purposes, as well as the transmission of your contact data to KNAPPSCHAFT for statistical analysis and address matching. KNAPPSCHAFT may use this data for the aforementioned purposes. To improve performance, KNAPPSCHAFT contacts randomly selected users of the Health telephone of KNAPPSCHAFT to inquire about their satisfaction. You agree that KNAPPSCHAFT may contact you in this regard context where appropriate.

Your data will be treated confidentially and will not be disclosed to third parties, except for the purpose of arranging appointments. Your consent given to 4sigma GmbH may be revoked at any time by contacting Terminservice_knappschaft@4sigma.de. However, this means that the services of the Health telephone can no longer be used!
Legal Notice
4sigma GmbH
Raiffeisenallee 12b
82041 Oberhaching
Phone +49 (0)89 95 00 84-0
Fax +49 (0)89 95 00 84-10
info@4sigma.de

Managing Directors:
Horst-Günter Bohnenkamp (Chair.), Ralf Pourie

Commercial Register:
Amtsgericht München; HRB 141352
Kammerzugehörigkeit:
Industrie- und Handelskammer für München und Oberbayern
UST-ID-Nr.: DE 220209583
Data privacy statement
The Health telephone is provided to you on behalf of KNAPPSCHAFT via 4sigma GmbH (hereinafter „4sigma“) in Oberhaching, and is free to use.

Office responsible
Contact information:

4sigma GmbH
Horst-Günter Bohnenkamp
Raiffeisenallee 12b
82041 Oberhaching
Tel.: +49 89 9500840
Mail: info@4sigma.de

4sigma collects, processes and uses certain personal data about you that is necessary for providing functions of the Health telephone. This is information (hereinafter „Data“) that you provide to 4sigma on the Health telephone website of KNAPPSCHAFT. This includes, for example, information such as your name, date of birth, e-mail address, postal address and telephone number. Furthermore, information is stored that will help to find the appropriate specialist and make the appointment for you. This is primarily to provide the desired treatment.

In addition, 4sigma sends data to KNAPPSCHAFT for billing purposes and statistical evaluation. It also sends your contact data for address matching. Your data is safe at all times from unauthorised access and will not be disclosed to third parties outside of booking appointments.

Your data will be automatically deleted from the 4sigma GmbH servers twelve month after arranging an appointment.

By accessing this website, possible identification data (IP address) and other information (date, time, viewed pages) is stored on our server for 80 days for data security purposes. This helps to ensure safety, and assists in the detection and tracking of unauthorised access. No further analysis of the data (except for statistical purposes, and then in anonymous form) is carried out, and it is not passed on to third parties. We do not use cookies.

4sigma treats your personal information conveyed during your visit to our website confidentially, in accordance with data protection regulations. When you send us an email or fill out online a form on our website and send it to us, any personal data (such as your name, e-mail address or telephone number) shared is processed only for our correspondence with you, for the sending of requested documents or information, or for other purposes explicitly stated on the individual form. Your personal data is not shared with third parties. When transmitting data across the internet, it is possible that this can be seen or modified by unauthorised parties.

Information, right to object, right to data transferability and general data protection requests
You can at any time free of charge and promptly request information about your personal data or a pseudonym assigned to you. In addition, you have the right at any time to object to the further use of your personal data for the future and to request the deletion or blocking as well as correction or transfer of your data. In the case of a request for information, you must provide sufficient information about your identity and provide valid proof that it is your information. The information concerns data stored about you, the origin of the data, the recipient or the categories of recipients to which the data was transmitted and the purpose of the storage. To exercise these rights, you can always contact our Privacy Officer.

Privacy Officer
Contact information:

4sigma GmbH
Raiffeisenallee 12b
82041 Oberhaching
Tel.: +49 89 950084 0
Mail: datenschutz@4sigma.de
DE ǀ EN

Gesundheitstelefon

Welcome to the KNAPPSCHAFT Health telephone
Get medical advice in just a few steps. This is how it works:
  1. You identify yourself with your insurance number. You can find this on your insurance card.
  2. Enter all the necessary data in the online form so that we can answer your medical question.
  3. Our medical experts will call you back.
The KNAPPSCHAFT health hotline is free of charge for you.

Please enter your insurance number and date of birth.
KNAPPSCHAFT-Versichertenkarte